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CONSUMER WATCH |
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| With a little help from my friends |
| A mediation and advisory network for the speedy redressal of consumer disputes is on the anvil. And a pilot project has already seen considerable success, reports Sonia Sarkar |
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Four years ago, Radhika Lekhi of Bangalore bought a television set at the showroom of a reputed company. Within two days, its picture tube was found to be faulty. Lekhi wanted... |
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| Check-out: More rejection than redressal |
| The 15 banking ombudsmen in the country spend more time rejecting consumer complaints than redressing them.... |
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