A police officer on duty for Durga Puja at the main control room in Ranchi on Monday. Picture by Hardeep Singh
The guardians of the state capital are pulling out all the stops to ensure a safe Durga Puja for you this year.
Four control rooms have been set up across Ranchi to take stock of exigencies — from eve-teasing to medical issues. The main and the permanent one will function out of DIG Sampat Meena’s office, two makeshift control rooms have been set up at Albert Ekka Chowk and Doranda, and the fourth is being monitored by the Ranchi Municipal Corporation (RMC).
Anil Kumar Srivastava, an officer of deputy SP level, is manning the main control room. Deputy electoral officer Dinesh Prasad is leading the team at Albert Ekka Chowk while the Doranda control room has district panchayati raj officer Pratap Chandra Kichingia in charge. The makeshift control rooms have one deputy SP and two inspectors each apart from 16 security personnel to oversee the safety of Durga Puja revellers.
“We have floated two more numbers besides dial 100. These are 2215855 or 2200281. However, we have not received any complaint, be it eve-teasing, theft, chain snatching or medical emergencies, as yet,” Srivastava said.
The moment a complaint is received at number 100 in the main control room, the call will automatically be transferred to walkie-talkie sets held by security personnel. “If a victim calls at any of the other numbers, I will inform officials deployed in the area concerned. They will take immediate action to redress grievances,” he added.
A fire tender and a riot control vehicle are assisting the main control room at the DIG’s office. The makeshift control kiosks have one riot control vehicle each. Ranchi sadar hospital has arranged one ambulance complete with necessary medicines for first aid at each of the temporary centres. Doctors will be available from 6am till 10pm. “So far, we have not had any patient. But we are ready,” said Dr Feroj Alam at Albert Ekka Chowk’s control room.
While the district administration is staying vigilant against criminals, the RMC control room has floated its emergency number 2209751 and is catering to various needs of capital residents.
“Since Sunday, 117 persons have called up with complaints, most of them seeking garbage clean-up in their localities. A2Z has been forwarded these complaints for action,” Sandeep Karn, an RMC employee in charge of the control room, said.
Do you feel safe and secure this Durga Puja?