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CONSUMER WATCH |
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| Service? What’s that? |
| Many consumers complain that the after-sales service of manufacturers of household appliances leaves a lot to be desired. Abimanyu Nagarajan tells you how to guard against dodgy customer service practices |
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When Debarshi Dasgupta’s Whirlpool washing machine stopped working last month, he called the company’s customer care centre, sure that the problem would be sorted ou... |
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| Check-out: Right to choose your medicine |
| When your doctor prescribes medicines, does he/she write only the brand name or does he/she write the generic name or the chemical name of the drug too? If it were the former,... |
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