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Bank call centre fraud caught

Hyderabad, Jan. 6 (PTI): An HSBC call centre employee who allegedly withdrew Rs 47 lakh, including some in Calcutta, from a Greek customer’s account has been arrested.

Rahul Kumar, working for the bank’s call centre in Visakhapatnam’s Siripuram for the past year and a half, talked Eva Pagony into parting with her account details and ATM PIN when she dialled the centre last September to get a technical problem solved, police said.

Rahul opened an account and started withdrawing money illegally from Pagony’s account, K. Ananda Reddy, sub-inspector of the task force that arrested him, said today.

“Rahul withdrew Rs 10 lakh two times and Rs 12 lakh twice and another Rs 3 lakh in Calcutta. With the sum he purchased a vehicle, cleared his credit card debts and even invested the remaining amount,” Reddy said.

He didn’t explain the Calcutta link in Rahul’s withdrawals.

Rahul, picked up on January 4 following a complaint from an official of HSBC’s risk and fraud control unit, is said to have confessed and revealed that he took help from four persons in making the withdrawals.

A Visakhapatnam court has remanded him in 14 days’ judicial custody.

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