Balurghat, Nov. 5: The District Consumer Disputes Redressal Forum here has asked the National Insurance Company Limited to honour the claim of a 60-year-old woman whose son had died in an accident.

Tamijan Bewa, a resident of Rampur, about 40km from Balurghat, had been running from pillar to post for five years to recover the insurance money after the youngest of her three sons, Taibar Rehman, died in a road mishap in Gurgaon on October 17, 2003.

Before moving to Gurgaon, where he was engaged as a construction labourer, Taibar had taken a policy of Rs 2 lakh under the National Insurance’s Janata Personal Accident Insurance Policy in 2002. The policy was supposed to have matured on September 23, 2009. A bachelor, Taibar named his widowed mother as the nominee.

After her son’s death, Tamijan filed the claim, but the insurance firm chose to be silent. “They refused to entertain me and in 2005, I turned to the consumer forum,” said the woman.

Yesterday, the president-in-charge of the consumer forum, S.K. Ghosh, ordered the firm to pay up the sum in one month. The widow’s lawyer, Achintya Roy, said the forum had also told the company to pay Tamijan Rs 500 for the legal expenses incurred by her also.

The lawyer, who appeared on behalf of the insurance company, Gautam Das, said Tamijan had not submitted all documents required to get the claim. “Now that the forum has passed an order I am recommending my clients to pay up the money,” he said.

However, the woman said she had followed all procedures while submitting the documents.