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Business Briefs

Cellular service study

Chennai, Nov. 4: Aircel, BPL Mobile and Vodafone are the top three cellular service providers in India, even as telecom subscribers are unhappy with customer care services of various operators, a survey says. According to IDC India’s India Mobile Services Usage and Satisfaction Study, 2007, the average waiting time to speak to a customer care executive is 5.7 minutes, the highest in the past three years. Customers are also bothered by the “knowledge level and promptness” of the customer care executives and the “final solution” provided by them.

Gold return

Mumbai, Nov. 4: Returns on gold investments have grown 34 per cent in the last one year as the metal became a preferred option for a large number of investors in the country, Assocham president Venugopal Dhoot said. Gold imports will grow by 250 tonnes in this fiscal, he added.

Debit cards

Mumbai, Nov. 4: People are generally using their debit cards to withdraw cash rather than making payments directly while buying goods, a recent RBI study said.

Account norm

New Delhi, Nov. 4: Industry chamber CII today said convergence of international financial reporting standards would improve comparability, transparency and credibility of financial statements of the Indian industry.

Uco issue

New Delhi, Nov. 4: The government is soon likely to approve the capital restructuring plan of Uco Bank to enable it to come out with a follow-on public issue of up to Rs 250 crore.


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