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Q:
You recently spent a day working from home, and you cant
believe how much you accomplished. How do you persuade your
boss to permit this arrangement on a more permanent basis?
A: It
may not be easy. Jeff Davidson, president of the Breathing
Space Institute, a time management consulting firm in Chapel
Hill, North Carolina, said that unless your boss already
managed a number of employees who worked from home, he probably
would not embrace your suggestion right away.
Corporate cultures are steeped
in ritual, he said. If working from home isnt
part of that ritual, you need to deal with the fact that
it may take time to get what you want.
Q: How
do you know if working from home is right for you?
A: The
arrangement obviously doesnt fit every job. If you
operate heavy machinery or work in a laboratory, fulfiling
day-to-day responsibilities outside the workplace may be
hard. Sales, management and other positions that require
face-to-face interaction with other people may also prove
challenging if youre home alone.
Personality is a factor, too.
Dean Simpson, programme manager for economic services at
the Wake County human services department in Raleigh, North
Carolina, said that only the most disciplined and organised
employees benefited from working at home. If you are
easily distracted or you are someone who procrastinates,
working all by yourself isnt the best kind of work
setting, she said. Simpson, who oversees 19 telecommuting
workers and 148 employees in the office, said that she would
be a terrible candidate because she would do
things like mow grass and wash clothes all day.
Q: Why
do people ask to work from home?
A: Employees
may see working from home as a solution to many difficult
situations. Intolerable commutes, health problems and child
care issues all rank high on this list. Some people want
to get away from an office thats too loud and boisterous.
Whatever the reason, employees
must be careful how they phrase their requests. Rita Mace
Walston, executive director of the Telework Consortium,
an advocacy group in Herndon, Virginia, said that many companies
considered working at home a privilege, not a right, and
that employees should make their requests respectfully,
without a sense of entitlement.
And characterising the office
as unruly may not be wise, Walston said, because a boss
could interpret this as an attack on the atmosphere he had
created. Any time you complain about the workplace
environment, youre putting yourself in pretty serious
danger, she said. Instead, talk about work-life
balance, or your state of mind from a creativity standpoint.
This will get you farther in the long run.
Q: Should
you go to the boss with a formal proposal?
A: It
certainly cant hurt. Pete Drozdoff, vice president
for marketing at SureWest Communications, a telecommunications
company in Roseville, California, says that a proposal offers
a great way to summarise your goals and to explain how you
planned to make working from home a success.
These documents should include
detailed information about the physical layout of the home
office, how you plan to be accessible and methods for evaluating
productivity.
Proposals should also include
a timetable; Drozdoff says gradual transitions and pilot
programmes are the best way to make bosses comfortable with
change.
Diana Gil-Osorio, director of
public relations at the Ritz-Carlton at Half Moon Bay, California,
learned this in July, when she submitted a proposal to work
from her apartment in San Francisco, 30 miles away. The
proposal stated that Gil-Osorio would convert a second bedroom
into an office and that she would continue to spend at least
two days a week in Half Moon Bay for meetings. Her bosses
accepted on the spot.
They were very cool about
it, she said, noting that her old workspace at the
hotel is now shared by two other employees. What they
liked was that the move wasnt all or nothing, and
that one simple change seemed to benefit everyone.
Q: Are
there any downsides to working from home?
A: Like
any decision in the workplace, the choice to telecommute
has its risks. Lisa A. Mainiero, co-author of The Opt-Out
Revolt: Why People Are Leaving Companies to Create Kaleidoscope
Careers (Davies-Black Publishing, 2006), said that many
employees feared that if they removed themselves from the
day-to-day office environment, they might be passed over
when it was time for raises and promotions.
With many bosses theres
a definite penalty for employees who arent in the
office every day to show what they can do, said Mainiero,
a management professor at Fairfield University in Connecticut.
Youve heard the saying, out of sight,
out of mind? This is the modern-day application of
that.
Employees who work at home may
also miss out on the everyday activities and banter that
make employees feel that they are part of a team. While
this camaraderie is secondary to business goals, Holly Ross,
director of programmes for the Nonprofit Technology Enterprise
Network, a business services provider in San Francisco,
said it was an important part of the work experience that
could not be found at home. Theres something
about being a few feet away from someone and chatting about
last nights Project Runway episode that you
dont get when youre alone, said Ross,
who occasionally works from home. You can have a nice
working relationship if you work remotely, but its
just never the same.
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