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| Joining hands |
San Francisco, Oct. 17: Palm
Inc., maker of the Treo smartphone, and its rival Research
In Motion, the maker of the wireless BlackBerry device,
are expected to announce a licensing agreement soon that
could alter competition in the market for phones that offer
e-mail and other functions, one of the fastest-growing segments
of the cell phone industry.
As part of a broad strategy to
become a software company as well as a device maker, Research
In Motion, or RIM, will allow Treos to use its e-mail and
communications technology, called BlackBerry Connect.
The deal is significant because
it gives Palm, a 10-year-old Silicon Valley company, a greater
opportunity to sell Treos to corporations that have spent
substantial sums outfitting their workers with BlackBerrys,
which are still big sellers among business users.
Treo has gained momentum in the
corporate market because thousands of business software
programs can run on its devices. Over the last several months,
some cell phone makers, like Nokia and Sony Ericsson, have
also licensed BlackBerry Connect, but they have only recently
started promoting that service.
For RIM, the deal with Palm takes
the company further down the strategic path it announced
more than two years ago, after it became clear that the
company needed to reinvent itself if it wanted to maintain
its growth rate.
While RIM continues to sign up
new subscribers ? in its last quarter it added 620,000 accounts,
for a total of 3.65 million, its growth is starting to slow.
"It would have been a bigger
deal if they hadn't done it," said John Jackson,
an analyst with the Yankee Group in Boston. "It's
a must-have."
In 2004, the makers of smartphones
? cell phones with advanced e-mail, calendar and other computing
functions ? sold about 3.2 million units.
This year, that figure is expected
to nearly double, to 6 million, and to reach 11 million
units in 2009, according to Jupiter Media, a research group.
"It's a highly lucrative
market that is widely perceived as being under-addressed,"
Jackson said. RIM, based in Waterloo, Ontario, was one of
the first companies to introduce a hand-held e-mail device,
and throughout the late 1990s the name BlackBerry became
synonymous with mobile e-mail.
But in recent years, Palm, Dell
and other device makers, along with phone companies like
Nokia and Motorola, have entered that market.
At the same time, RIM has been
under pressure from cellular carriers and its corporate
customers to strike a deal with Palm so that they can offer
a variety of devices with the BlackBerry software.
"Quite frankly, we've
had a very strong demand for BlackBerry on Treos,"
said James L. Balsillie, chief executive of RIM. "Our
biggest interest is going in and fulfilling that pent-up
demand."
Michael Gartenberg, an analyst
with Jupiter Media, said, "It's a good idea for
them to let the market decide" what software and hardware
combinations customers can have. "You don't want
to back your customers into a corner."
A big challenge for smartphone
companies is to make sure that their products can communicate
with other companies' handsets. This is particularly
important for corporate customers, whose employees need
to be on compatible systems.
According to Ed Colligan, Palm's
chief executive, the deal with RIM shows that firms must
form partnerships with their rivals to meet their customers'
needs.
Initially, BlackBerry Connect
will be available only on the Treo 650, a popular version
of the Treo that runs the Palm operating system. Palm plans
to make it available later this year or early next year,
as soon as it completes deals with cellular carriers to
sell it.
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