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Amit Burman, CEO of Dabur Foods,
is a farmer at heart. He has to be; farm products are where
his business is. But Burman is no bucolic yokel. He sports
a string of degrees to his name.
?My professional education started
with a BSc degree in industrial engineering from Leigh University
in the US,? says Burman. ?To gain further knowledge in the
field of industrial engineering, I got a masters from Columbia
University in New York. Then came an MBA from the University
of Cambridge in England. This equipped me with a sound knowledge
of HRD, marketing, corporate finance and the other facets
of business.
?Fresh out of Cambridge, I joined
the New York-based Tishcon Corporation as a trainee and
was accountable for the safety of stock and optimum inventories.
It was followed by a stint in the manufacturing strategy
department of Colgate-Palmolive in New York.
?After my initial training at
Tishcon and Colgate, I came back to India. It was then that
my career took off. I joined Dabur India as an engineer
in 1992. I handled Dabur?s industrial engineering department
where my responsibilities included improving product packaging.
I found it frustrating that natural, packaged fruit juice
(which was a common breakfast beverage across all age groups
in the US) was not available in India. Indian consumers
did not have this basic option in spite of our country being
the second largest producer of fruits and vegetables in
the world.
People were more used to drinking
juices from local juice shops, which were unhygienic. I
realised this need gap and Dabur India launched Real, India?s
first preservative-free juice.
?In 1999, Dabur Foods was born,
a 100 per cent subsidiary of Dabur India. Hommade was launched
after detailed research among Indian housewives about their
cooking habits and associations. At that time, there was
a complete absence of international-quality, packaged food
products that were made in India.
?My inherent interest in the packaged
foods segment paved the way for my career and there was
no looking back. Urbanisation, nuclear families, rising
health consciousness and exposure to international lifestyles
were all indicators that India was ready to experience an
era of packaged foods.
?The entrepreneurial bug bit me
and from 1992 onwards I worked my way through several junior
functions in our parent company? Dabur India. The company
was actively looking at future growth areas and I thought
this would be the right time to strike out and start a business
of my own.
I zeroed in on the processed foods
category that was predicted to be the next sunrise sector.
I felt that Dabur was in an ideal position to develop the
potential of the processed foods category due to its expertise
in creating and marketing successful brands and understanding
the consumers.
?In the initial years, we faced
several bottlenecks like high consumer barriers to acceptance
of packaged foods, changing the price perception, offering
the ?right? taste to cater to the distinct consumer palette
and changing focus from out-of-home consumption to in-the-home
consumption. Indian consumers were surrounded by several
myths about packaged foods. We gradually built trust by
offering quality products.
?It has been an uphill task. But
it gives me a lot of satisfaction when I look back at the
past 10-12 years. We have been able to mould Dabur Foods
into a successful food services company. It is now among
the few Indian success stories in the processed food sector.
We even set up a separate food services division in 1998
to cater to the institutional segment.
?We are extremely proud of our
state-of-the-art multi-fruit processing unit in Siliguri,
West Bengal, which is the largest of its kind in India.
The plant will reach its target production and we will export
finished products and pulp products worth Rs six crore by
the end of the financial year.
?Dabur Foods is also credited
with being a major catalyst in changing the image of the
Dabur Group: from the traditional company whose brand portfolio
catered to a more semi-urban and rural consumer, to a contemporary
company whose brands are an active part of the urban consumers?
choice set.
?Our aim is to become a world-class
food services company that offers high quality brands for
the retail consumer, a range of food products and services
for the institutional consumer and an exporter of concentrates
that will support other food companies across the world.?
Burman is sure he will succeed.
After all, he has the Real thing.
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