The Telegraph
Since 1st March, 1999
Email This Page
Calcutta Column

Pleasant face of customer service...

The Corporation had cleaned some drainage pipes around Rowland Road a few days ago. The sludge scooped out of the pipes was dumped on the pavements. Pedestrians had to walk along the road. When I called up the CMC, the employee at the other end assured me that it would be cleared within a day or two. Such cooperation from the civic authorities was a pleasant surprise.

Purnima Vasudeva, Rowland Road.

... & unpleasant

The staff of Dover Lane post office cold shoulders customers availing of the government’s monthly income scheme. The post office is always short on forms and the employees never have a definite answer as to when these will be available.

Vijay Jain, Nundy Street.

Route remedy

There is no direct bus from Bangur Avenue to Alipore zoo. Residents will benefit if buses on route 227, plying between Bangur Avenue and the BNR office, run via Alipore zoo.

B.N. Bose, Dum Dum Park.

Email This Page