The regional passport office has denied me a passport, despite my being an Indian citizen and for no fault of mine. I had applied for a passport to the Calcutta office in April 2001. In spite of sending several reminders and visiting the officials a number of times, I have failed to get the document. Neither have I been officially informed about the reason behind such an abnormal delay. The way this department functions is a blot on our public services.
Maya Bose, Chandernagore.