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A traveller trapped among killjoys
Wanderlust: Checking out tour details at the tourist bureau. Pictures by Kishor Roy Chowdhury

Sukumar Pal: There is a marked difference between a government tourism booking office and a private one. For example, in the government sector, the men at the desk are often missing and couldn’t care less about selling a tourism package, unlike a private tour operator.

I should say your allegation is not quite correct. There is an orientation programme for the staff at the counters. Moreover, we are trying to go online with the booking system and Webel is working it out for us.

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