The Telegraph
Since 1st March, 1999
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Hyundai, Toyota top JD Power list

Mumbai, Dec. 23: It’s that time of the year again when those hot wheels—that set your pulses racing—skip a beat. The JD Power Asia Pacific 2002 India Automotive Performance, Execution and Layout (APEAL) study is out and the verdict is loud and clear—Hyundai and Toyota still rule the roads, or at least hearts.

Hyundai’s Santro and Accent top the premium compact and entry midsize segment while Toyota Qualis ranks highest in the MUV segment, the study of a fast maturing Indian passenger car market said.

The study said it was a repeat performance for the three vehicle models as they topped their respective segments in customer achievements for the second year in succession. The study, now in its fifth year, measures an important dimension of vehicle satisfaction—features and designs in cars that excite new vehicle owners.

“Industry as a whole has been more successful at delighting new vehicle buyers in 2002, achieving an overall APEAL score of 762 out of a possible 1,000, 12 points higher than in 2001,” JD Power said.

The study says styling and technology are becoming increasingly important drivers of vehicle choice. Overall performance is assessed for more than 100 specific areas of performance and design, identifying what owners like and dislike about their vehicles in the first three to five months. These areas are grouped into eight categories: engine/transmission, cockpit/instrument panel, ride/handling/braking, heating, ventilation and cooling, comfort and convenience, sound system, seats and vehicle styling exterior, the statement said.

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